AWS NY Summit - Improving Patient Transportation & Appt. Attendance Using Amazon Connect & Polly

Learn more about the AWS Twitch Channel at - https://amzn.to/2LTFrSO. The AWS Summit was a free event designed to bring together the cloud computing community to connect, collaborate, and learn about AWS. AWS live streamed the event with the AWS Launchpad, featuring technical discussions, announcements, demos, customer interviews and live Q&A with the Twitch community. Learn more about the AWS Twitch Channel at https://aws.amazon.com/twitch. Access to transportation plays an important role in maintaining an individual’s health, and whether it is due to physical limitations or other circumstances, standard public transportation may not always be available or the best option. Non-emergency medical transportation (NEMT) is a critical service available for individuals who would otherwise not be able to get to important medical appointments. Learn how Sourcefuse boosts customer service for NEMT riders by giving them the ability to track their ride, and communicate with the driver and dispatcher about any changes that may come up last-minute. Host: - Ian Massingham, Sr. Technical Evangelist, AWS Guests: - Kelly Dyer, CEO, SourceFuse - Kabir Singh Chandhoke, COO, SourceFuse