Amazon Connect CTI Adapter for Salesforce

Published on Jan 22, 2019

Learn more about the Amazon Connect CTI Adapter at the Salesforce AppExchange - https://amzn.to/2FQQhsC The updated Amazon Connect CTI Adapter v2 makes it easy to use your Amazon Connect - https://amzn.to/2Mo5iTQ contact center with Salesforce to deliver engaging service with lower cost at any scale. Amazon Connect is cloud-based, self-service, and can be set up in minutes.