AWS Customer Engagement
Amazon Connect
Salesforce Service Cloud and Amazon Connect Transform Customer Service in the Cloud

Salesforce Service Cloud and Amazon Connect Transform Customer Service in the Cloud

Published on Nov 01, 2017

Salesforce Service Cloud and Amazon Connect deliver world-class customer service. Easily set up and manage a customer contact center in minutes and then fully connect it to service case histories and CRM data. Learn more at - http://amzn.to/2zd4Za1.

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AWS re:Invent 2017: Amazon Connect Delivers Personalized Customer Experiences (BAP202)
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Salesforce Service Cloud and Amazon Connect Transform Customer Service in the Cloud
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AWS Demo: How to Use an Amazon Lex Chatbot with an Amazon Connect Contact Center
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2020

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CCW 2020: Rethink Your Contact Center With Amazon Connect

CCW 2020: Rethink Your Contact Center With Amazon Connect

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Enterprise Connect 2020 : ML-Powered Analytics with Contact Lens for Amazon Connect

Enterprise Connect 2020 : ML-Powered Analytics with Contact Lens for Amazon Connect

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AWS What’s Next ft. Contact Lens for Amazon Connect

AWS What’s Next ft. Contact Lens for Amazon Connect

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AWS Summit Online ASEAN 2020 | The Art of the Possible: Amazon Connect Customer Service Experience

AWS Summit Online ASEAN 2020 | The Art of the Possible: Amazon Connect Customer Service Experience

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How do I integrate Amazon Connect with Zendesk?

How do I integrate Amazon Connect with Zendesk?

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Introduction to Contact Lens for Amazon Connect

Introduction to Contact Lens for Amazon Connect

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Larry Augustin Announces the General Availability of Contact Lens for Amazon Connect

Larry Augustin Announces the General Availability of Contact Lens for Amazon Connect

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Agent Training for the Amazon Connect Contact Control Panel (CCP)

Agent Training for the Amazon Connect Contact Control Panel (CCP)

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How do I display contact attributes in a screenpop using the Amazon Connect Streams API?

How do I display contact attributes in a screenpop using the Amazon Connect Streams API?

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Solving with AWS Solutions: AI Powered Speech Analytics for Amazon Connect

Solving with AWS Solutions: AI Powered Speech Analytics for Amazon Connect

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What is Amazon Connect

What is Amazon Connect

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DXC Transforms Service Desks and Improves Customer Experience with AWS

DXC Transforms Service Desks and Improves Customer Experience with AWS

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AWS Solutions: AI Powered Speech Analytics for Amazon Connect

AWS Solutions: AI Powered Speech Analytics for Amazon Connect

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