Introduction to Amazon Connect chat
Published on Nov 19, 2019
Learn more about Amazon Connect at https://amzn.to/2qg1P3e Amazon Connect was designed from the ground up to be omnichannel, giving customers and agents a truly seamless experience across voice and chat. See Yasser El-Haggan, worldwide technical leader for Amazon Connect, show how easy it is to quickly leverage chat along-side voice to realize the benefits of a true omnichannel cloud contact center.