AWS Customer Engagement
Amazon Connect
Introducing Amazon Connect

Introducing Amazon Connect

Published on Mar 28, 2017

Learn more about Amazon Connect at - http://amzn.to/2o4TTyQ Amazon Connect is a simple to use, cloud-based contact center service that scales to support any size business. The service offers easy, self-service configuration and enables dynamic, personal, and natural customer engagement.

1:22
Video preview
Introducing Amazon Connect Dashboard - Monitoring Contact Center Performance on AWS
1:22
27:54
Video preview
Enterprise Connect 2017 | Tom Weiland of AWS Announces Amazon Connect
27:54
2:19
Video preview
Introducing Amazon Connect
2:19

2020

28:34
CCW 2020: Rethink Your Contact Center With Amazon Connect

CCW 2020: Rethink Your Contact Center With Amazon Connect

28:34
24:18
Enterprise Connect 2020 : ML-Powered Analytics with Contact Lens for Amazon Connect

Enterprise Connect 2020 : ML-Powered Analytics with Contact Lens for Amazon Connect

24:18
54:35
AWS What’s Next ft. Contact Lens for Amazon Connect

AWS What’s Next ft. Contact Lens for Amazon Connect

54:35
34:42
AWS Summit Online ASEAN 2020 | The Art of the Possible: Amazon Connect Customer Service Experience

AWS Summit Online ASEAN 2020 | The Art of the Possible: Amazon Connect Customer Service Experience

34:42
5:55
How do I integrate Amazon Connect with Zendesk?

How do I integrate Amazon Connect with Zendesk?

5:55
3:06
Introduction to Contact Lens for Amazon Connect

Introduction to Contact Lens for Amazon Connect

3:06
5:23
Larry Augustin Announces the General Availability of Contact Lens for Amazon Connect

Larry Augustin Announces the General Availability of Contact Lens for Amazon Connect

5:23
19:04
Agent Training for the Amazon Connect Contact Control Panel (CCP)

Agent Training for the Amazon Connect Contact Control Panel (CCP)

19:04
3:49
How do I display contact attributes in a screenpop using the Amazon Connect Streams API?

How do I display contact attributes in a screenpop using the Amazon Connect Streams API?

3:49
5:11
Solving with AWS Solutions: AI Powered Speech Analytics for Amazon Connect

Solving with AWS Solutions: AI Powered Speech Analytics for Amazon Connect

5:11
2:02
What is Amazon Connect

What is Amazon Connect

2:02
1:57
DXC Transforms Service Desks and Improves Customer Experience with AWS

DXC Transforms Service Desks and Improves Customer Experience with AWS

1:57
5:38
AWS Solutions: AI Powered Speech Analytics for Amazon Connect

AWS Solutions: AI Powered Speech Analytics for Amazon Connect

5:38
Est. 2016, Copr. 0x4447™ LLC.
|
Terms of Service
Privacy Policy