Getting Started with Amazon Connect chat

Published on Nov 19, 2019

Learn more about Amazon Connect at https://amzn.to/2OmrWxn Amazon Connect was designed from the ground up to be omnichannel, giving customers and agents a truly seamless experience across voice and chat. Recognize the power of a true omnichannel contact center as Yasser El-Haggan, worldwide technical leader for Amazon Connect demonstrates how to quickly and easily set up voice and chat experiences in Amazon Connect.