Customer and Constituent Engagement with Amazon Connect
Published on Jun 20, 2019
AWS Customers can revolutionize their engagement and service of customers and constituents powered by the same technology and tools used for Amazon.com. Amazon Connect is an easy-to use, cloud-based contact center solution for governments and businesses that want to deliver a personalized, customer-centric experience. Join Mike Vozas and Jason Shaffer, Public Sector Amazon Connect Experts who will share some of our public sector customer success stories, partner solutions, and best practices for using Amazon Connect in the State and Local Government, Nonprofits, and Federal Government.