AWS Customer Engagement
Amazon Connect
Live Coding with AWS: Building Call Centers with Amazon Connect

Live Coding with AWS: Building Call Centers with Amazon Connect

Published on Jul 20, 2017

For more information, visit http://amzn.to/2tI4zlj. Live Coding with AWS is an interactive, Twitch show on https://www.twitch.tv/aws, where the broadcasters explore cloud computing topics and AWS services from the developer's perspective, building everything from serverless web apps to machine learning models.

3:02
Video preview
Amazon Connect CTI Adapter for Salesforce - Amazon Web Services
3:02
1:38:52
Video preview
Live Coding with AWS: Building Call Centers with Amazon Connect
1:38:52
1:22
Video preview
Introducing Amazon Connect Dashboard - Monitoring Contact Center Performance on AWS
1:22

2020

28:34
CCW 2020: Rethink Your Contact Center With Amazon Connect

CCW 2020: Rethink Your Contact Center With Amazon Connect

28:34
24:18
Enterprise Connect 2020 : ML-Powered Analytics with Contact Lens for Amazon Connect

Enterprise Connect 2020 : ML-Powered Analytics with Contact Lens for Amazon Connect

24:18
54:35
AWS What’s Next ft. Contact Lens for Amazon Connect

AWS What’s Next ft. Contact Lens for Amazon Connect

54:35
34:42
AWS Summit Online ASEAN 2020 | The Art of the Possible: Amazon Connect Customer Service Experience

AWS Summit Online ASEAN 2020 | The Art of the Possible: Amazon Connect Customer Service Experience

34:42
5:55
How do I integrate Amazon Connect with Zendesk?

How do I integrate Amazon Connect with Zendesk?

5:55
3:06
Introduction to Contact Lens for Amazon Connect

Introduction to Contact Lens for Amazon Connect

3:06
5:23
Larry Augustin Announces the General Availability of Contact Lens for Amazon Connect

Larry Augustin Announces the General Availability of Contact Lens for Amazon Connect

5:23
19:04
Agent Training for the Amazon Connect Contact Control Panel (CCP)

Agent Training for the Amazon Connect Contact Control Panel (CCP)

19:04
3:49
How do I display contact attributes in a screenpop using the Amazon Connect Streams API?

How do I display contact attributes in a screenpop using the Amazon Connect Streams API?

3:49
5:11
Solving with AWS Solutions: AI Powered Speech Analytics for Amazon Connect

Solving with AWS Solutions: AI Powered Speech Analytics for Amazon Connect

5:11
2:02
What is Amazon Connect

What is Amazon Connect

2:02
1:57
DXC Transforms Service Desks and Improves Customer Experience with AWS

DXC Transforms Service Desks and Improves Customer Experience with AWS

1:57
5:38
AWS Solutions: AI Powered Speech Analytics for Amazon Connect

AWS Solutions: AI Powered Speech Analytics for Amazon Connect

5:38
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