What is Amazon Connect

Published on Mar 27, 2020

Amazon Connect is a secure easy to use omnichannel cloud contact center that scales to support any small, medium, or large business. You can easily integrate third-party services like CRM and enable AWS Artificial Intelligence (AI) and Machine Learning (ML) to help automate and improve your contact center’s efficiency. Watch this video for a quick introduction to Amazon Connect and discover how it turns your call center into an innovative customer experience. Get started easily at https://go.aws/33SygDT Subscribe: More AWS videos http://bit.ly/2O3zS75 More AWS events videos http://bit.ly/316g9t4 #AWS #AmazonConnect